cricket pinup Privacy Policy

1 Introduction and Scope

cricket pinup places the highest priority on protecting the personal information of its users. This Privacy Policy ("Policy") applies to the cricket pinup platform's website, mobile application and all related digital services. By registering on our platform or using our services, you are considered to have accepted the terms set out in this Policy.

The purpose of this Policy is to clearly inform you about what types of information we collect, why we collect it, and how it is used. This Policy should be read together with cricket pinup's Terms and Conditions, as both documents together give a complete picture of the legal relationship between you and us.

This Policy applies to both users residing in Bangladesh and international users. If any individual does not agree to provide their information, we ask that they refrain from using our services.

2 What Information We Collect

cricket pinup collects information from users at various stages. The types of information collected are described below by category:

2.1 Registration and Identity Information

Information you provide when creating an account:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Government-issued document details for identity verification (such as National ID or passport number)
• Username and password (stored in encrypted form)

2.2 Financial Transaction Information

Information collected during deposit and withdrawal processes:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction amount and date
• Transaction reference number

We do not store any financial PIN or full account password.

2.3 Usage and Behavioural Information

Information collected automatically while using the platform:

• IP address and device type
• Operating system and browser information
• Login time and session duration
• Game play history and betting activity
• Page visits and navigation information

2.4 Customer Service Communications

When you contact us via live chat or email, the details of that conversation may be recorded. This is retained for service quality improvement and dispute resolution.

3 Purpose and Use of Information

cricket pinup uses your information only for specific and legitimate purposes. Each purpose is clearly stated below:

3.1 Account Management and Identity Verification

Your information is used to complete the registration process, confirm your identity and maintain account security. This includes age verification and fraud prevention.

3.2 Processing Financial Transactions

The necessary information is processed to complete deposits and withdrawals via bKash, Nagad, Rocket and Upay, and to ensure the security of those transactions.

3.3 Providing Customer Service

Your information is used to resolve your questions or complaints, address account-related issues and ensure 24/7 support.

3.4 Responsible Gaming

In line with our Responsible Gaming Policy, a user's playing patterns are monitored so that any signs of harmful behaviour can be identified in time and the necessary support provided. This is an important measure for user protection.

3.5 Service Improvement and Analytics

Your information is used to analyse platform performance, identify and fix technical issues, and improve the user experience.

3.6 Promotional Communications

If you have given your consent, bonus offers, updates and relevant information may be sent to you by email or SMS. You can opt out of these communications at any time.

4 Data Storage and Security

cricket pinup uses industry-standard technology to protect your information. Our data security framework is described below:

4.1 Encryption and Secure Transfer

All data transferred between your browser and our servers is protected by SSL (Secure Socket Layer) encryption. Passwords and sensitive information are stored using strong hashing algorithms.

4.2 Access Controls

Only authorised staff can access your information, and only when necessary. A log is kept of every access and is audited on a regular basis.

4.3 Data Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a further period as required by legal obligations, dispute resolution or fraud prevention.

4.4 Data Breach Response Plan

In the event of a data breach, cricket pinup will act promptly and notify affected users in a timely manner.

5 Sharing Information with Third Parties

cricket pinup never sells your personal information or transfers it to third parties without authorisation. However, limited sharing may occur in the following situations:

5.1 Payment Service Providers

Relevant information is shared to process transactions via bKash, Nagad, Rocket and Upay. These service providers operate under their own privacy policies.

5.2 Game and Software Providers

Limited technical information may be exchanged with game studios to ensure the gaming experience. This does not directly reveal your identity.

5.3 Legal Obligations

cricket pinup may be required to provide information in accordance with a valid order from a competent court or law enforcement authority.

5.4 Fraud Prevention

Information may be shared with relevant authorities to prevent suspected fraudulent activity or money laundering.

6 Cookies and Tracking Technologies

cricket pinup uses cookies and similar technologies on its platform. These are employed for your convenience and to improve platform performance.

6.1 Essential Cookies

These cookies are necessary to keep the platform running correctly. They are used for session management, maintaining login status and ensuring security.

6.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection and display settings.

6.3 Analytics Cookies

Anonymous statistics are collected to understand how users interact with the platform. This information does not directly identify any individual.

6.4 Cookie Controls

You can control or reject cookies through your browser settings. However, disabling certain cookies may mean that some platform features do not work as expected.

7 Your Rights and Choices

cricket pinup believes you should have control over your own information. Your rights are described below:

7.1 Right to Access Information

You can request to know what information we hold about you at any time. Contact our customer service and information will be provided on the basis of a verifiable request.

7.2 Right to Correct Information

If your profile contains incorrect or outdated information, you can request that it be corrected. Some information can be updated directly through your account settings.

7.3 Request to Delete Information

You can request to close your account or have specific information deleted. However, certain information may need to be retained for a set period due to legal obligations.

7.4 Opting Out of Promotional Communications

If you no longer wish to receive messages about bonuses or offers, let our customer service know at any time, or update your preferences through your account settings.

8 Protection of Minors

All services on cricket pinup are strictly for individuals aged 21 and above. We do not knowingly collect information from any person under the age of 21.

Age verification is in place at registration and identity documents may be requested when needed. If there is any suspicion that a minor's information has reached us, it will be deleted immediately and the associated account will be closed.

Parents or family members who wish to learn more about the protection of minors can find contact details on our About Us page.

9 Policy Changes

cricket pinup reserves the right to update this Privacy Policy from time to time as needed. If any significant change is made:

• The "Last Updated" date at the top of the policy will be changed.
• Registered users will be notified by email or through the platform.
• Continuing to use the platform after the updated policy is published will be considered as acceptance of the new policy.

If you have questions about policy changes or any aspect of this policy, please contact our customer service. Answers to many common questions can be found in the FAQ section of our FAQ page.

10 Contact

If you have any questions, comments or requests about this Privacy Policy, please contact the cricket pinup customer service team:

cricket pinup is committed to responding to all privacy-related requests as promptly as possible. Keeping your information secure is a commitment cricket pinup stands by.