Stay safe and informed

cricket pinup Responsible Gaming

Entertainment is healthy only when it stays in control. We want you to keep playing at cricket pinup as a source of enjoyment — not stress or anxiety.

21+ only — this platform is not for anyone under 21 years of age

Why it matters to know your limits

Casino and sports betting are primarily a form of entertainment. But when it becomes a habit and starts causing financial or mental harm, it is time to take notice. cricket pinup believes every player has the right to stay aware of their own wellbeing.

Our Terms and Conditions clearly state that this platform is only for those aged 21 or above. An account cannot remain active without age verification. We want this experience to be limited to adults who are making conscious decisions.

To reduce the risk of financial hardship, cricket pinup provides several self-regulation tools. From setting deposit limits to temporarily closing your account — everything is in your hands. Using these tools is not a sign of weakness; it is a sign of a mature decision.

If at any point you feel your playing habits are getting out of control, act right away. Our 24/7 live chat support and email support are available in Bengali — you can get help at any time. Seeking help from family, friends, or a professional counsellor is equally important.

Self-regulation tools

You can set any of the following limits yourself from your cricket pinup account settings. The support team can also help you activate these features.

Deposit limit

Set a maximum amount for daily, weekly, or monthly deposits. Once this limit is reached, no further deposits can be made.

Session time limit

Decide in advance how long you will play in one go. The session will close automatically when the set time is up.

Temporary break

If you want to step away from your account for a while, you can take a temporary break ranging from 24 hours to 30 days.

Self-exclusion

If you need a long-term break, choose Self-Exclusion. Your account will be completely inactive for a set period.

Loss limit

Set a cap on how much you can lose within a given period. Once the limit is reached, no more bets can be placed for that period.

Contact the support team

Speak with our 24/7 support team via live chat or email to set limits or get advice about your account.

Recognise the warning signs

If you notice any of the following signs in yourself, take action without delay. These are not signs of weakness — they take honesty and self-awareness.

You feel a repeated urge to deposit more in order to recover lost money.
You are hiding how much you play from family or friends.
You are setting aside money for betting even after covering expenses from your salary or savings.
You feel restless or irritable when you are not playing.
You are spending more time playing instead of working, studying, or being with family.
You are betting with borrowed money or taking on debt to play.
You repeatedly break the limits you set for yourself and cannot stop.
Even after winning, you cannot stop and keep placing more bets.

Where to find support

Acknowledging the problem is the first step toward a solution. Do not face it alone — reach out to any of the options below.

cricket pinup support team

Our 24-hour, 7-days-a-week live chat and email support is available in Bengali and English. Contact us any time for help with setting account limits or self-exclusion.

Family and close ones

Share your experience with family or a trusted friend. The understanding and support of someone close can often bring about the quickest change.

Professional counsellors

Talk to a mental health specialist or addiction counsellor. Seeking professional help is completely normal and effective.

If you write to the cricket pinup support team's email address, we will respond in Bengali. Sharing your account details and a description of the issue in your email will allow us to act quickly.

Support email

[email protected]

Our commitment

cricket pinup is not just an entertainment platform — we are committed to building a responsible environment. In line with our Privacy Policy, all information related to self-exclusion or limit-setting is kept strictly confidential. This information is not shared with any third party.

We do not want any player to bet under pressure. That is why our Frequently Asked Questions (FAQ) includes straightforward answers to questions about responsible gaming. Read through them to protect yourself and your family.

No one under 21 is allowed to open an account — age verification is mandatory.
While self-exclusion is active, marketing messages and promotional communications are stopped.
If suspicious behaviour is detected, our team may reach out on their own initiative.
Financial information is kept secure through SSL encryption and a safe payment system.
The support team is ready to respond in Bengali every day of the year, 24 hours a day.

Questions about responsible gaming

Yes. Once self-exclusion is activated, you will not be able to log in, place bets, or make deposits for the set period. All promotional messages will also be stopped during this time. Contact the support team before the exclusion period ends if you want to reactivate your account.

Lowering a limit takes effect immediately. However, increasing a limit may require a waiting period — this helps prevent impulsive decisions. Contact live chat for more details.

The account holder or their legal guardian can contact our support team by email or live chat. After the necessary verification, the account will be deactivated or excluded.

Identity verification is carried out when opening an account and before withdrawals. Age must be confirmed using a national ID card or passport. If someone is found to be under 21, the account is closed immediately.

Yes. Setting a session time limit will end the session after a set period. You can also take a temporary break ranging from 24 hours to 30 days — a good first step before a longer rest.